What comes to your mind when you hear the word 'Vietnam'?
It will the vibrant and ancient cities that are coming down from history through the Vietnam War to today, the plethora of other beautiful places, traditional yet popular Vietnamese coffee, Vietnamese dishes, etc.
This is a country where they have a strong and stabilized economy.
However, Vietnam has to fight with the top countries from Europe to protect its market in the future. That is where the business arena in Vietnam found a new and creative solution to battle the rising market demands in the world through the power of digitalization.
It revolutionized the Vietnam corporative world by utilizing technology in its campaigns, e-commerce in Vietnam, social media interference to whatnot.
This article is going to cover everything about the digital transformation of businesses in Vietnam and how Vietnam has gained a lot from business digitalization.
Before we start the article, let us walk you through the digital demand or the digital economy of Vietnam.
Vietnam's fearless investments in building a robust digital infrastructure as a part of Vietnam national digital transformation program, such as
serve as an outstanding weapon for its businesses' expansion to the global stage.
With a mobile internet download speed of 39.77 Mbps and an upload speed of 10.18 Mbps, Vietnam's internet speeds are likewise faster than the worldwide average.
The average download and upload fixed broadband speeds are 78.62 Mbps and 34.39 Mbps, respectively.
If we talk about establishing data centers, it is known as one of the most solid arrows that the Vietnamese government released toward growth. This is an excellent approach to digital transformation Vietnam.
Ho Chi Minh City and Hanoi are the two main centers for data centers in Vietnam, and between them, they are home to 27 data centers.
This infrastructure provides a solid foundation for Vietnam digital transformation efforts.
How exactly this happens is interesting to explore.
You know it can facilitate seamless communication, data exchange, and accessibility to fight with powerful countries like the USA, UK, Canada, Australia etc.
High-speed internet enables businesses in Vietnam to engage with global partners and customers effortlessly, while advanced data centers ensure secure storage and processing of critical information. Moreover, the well-established telecommunications network guarantees reliable connectivity, essential for international trade and collaborations.
As a result, businesses can,
Vietnam's E-Government Initiatives play a pivotal role in enhancing the competitiveness, regulatory compliance, and scalability of its businesses. This is also a strong part of Vietnam national digital transformation program.
When the government started digitizing administrative processes and services aiming Vietnam digital transformation, these initiatives streamlined regulatory compliance procedures, making it easier for businesses to meet legal requirements efficiently and on time.
This not only reduces compliance costs but also minimizes the risk of non-compliance-related issues.
For example, if we take a small business, now they can easily monitor their taxation through the Point-of-Sale (POS) system they utilize and align the calculations with the e-governmental tax portals with accuracy.
Furthermore, the improved transparency and accessibility offered by e-government services enhance Vietnam businesses' competitiveness. Companies can access information and services with ease, allowing them to make informed decisions and respond quickly to market changes, thanks to digital transformation in Vietnam.
In terms of scalability, the digitalization of government processes reduces bureaucratic hurdles, enabling businesses to expand operations more rapidly.
This fosters an environment where innovation and growth are encouraged, ultimately contributing to the success of Vietnam's businesses on both domestic and international fronts.
Do you know that Vietnam is a country with high mobile penetration rates?
Yes, it is true!
At the beginning of 2023, there were 161.6 million mobile connections in Vietnam, according to data from GSMA Intelligence.
According to the same source, Vietnam's mobile connections in January 2023 were equal to 164.0% of the country's total population.
This surging mobile penetration has become the backbone of digital transformation Vietnam, revolutionizing how businesses operate and streamline their workloads. With the widespread adoption of smartphones, these devices have evolved beyond mere communication tools.
They serve as gateways to a multitude of digital services, including mobile banking, e-commerce platforms, and social media networks.
With this Vietnam digital transformation strategy, business have access to their whole business procedure just with a few clicks like SalesPlay does.
It goes without saying that social media channels in Vietnam have become powerful tools for businesses.
It leverages Vietnam digital transformation to broaden their reach and expand sales opportunities.
Companies harness these platforms to connect with a vast and diverse audience, effectively promoting products and services.
Obviously, Facebook ranks as the number one platform when it comes to the widely used social media channels, followed by zalo.me, TikTok respectively.
Through targeted advertising and engaging content, Vietnam's businesses can cultivate brand awareness and customer loyalty. Social media's interactive nature allows for direct customer engagement and feedback, enabling businesses to adapt and refine their strategies in real time.
This digital transformation through social media has created unprecedented opportunities for growth, boosting sales and fostering stronger customer relationships.
The e-commerce boom in Vietnam has revolutionized the way businesses, including retail establishments like restaurants and salons, operate and engage customers, significantly shortening the time required for selling products and services.
With Vietnam's e-commerce market experiencing explosive growth, fueled by expanded internet access and a burgeoning middle class, platforms such as,
have become integral to the retail landscape.
It was predicted that between 2023 and 2027, there would be constant growth in the number of users in Vietnam's e-commerce sector, reaching a total of 15.5 million people.
For businesses, these platforms offer a swift and efficient means to reach a broad audience, promote their offerings, and facilitate sales.
Restaurants can now offer online ordering and delivery services, while salons can schedule appointments seamlessly through e-commerce platforms.
This not only accelerates the sales cycle but also enables businesses to adapt quickly to changing consumer preferences and market trends, contributing to their overall success in the digital economy and digital transformation in Vietnam.
The digital skills development in Vietnam plays a crucial role in helping businesses meet the growing market demands.
As businesses increasingly integrate technology into their daily operations, employees need to acquire and update digital skills swiftly.
The training programs and resources facilitate this process, allowing staff to stay aligned with business objectives and market requirements.
For instance, consider the Point of Sale (POS) system, widely used in retail and hospitality.
As you can see, Vietnam's businesses leverage technology-driven skill development to remain agile, competitive, and responsive to the evolving needs of the market.
The SalesPlay POS system enters the scenario to empower Vietnam businesses to scale up with its robust features. Primarily, it streamlines transactions with quick and efficient payment processing, enhancing customer satisfaction. Also, its inventory management capabilities ensure optimal stock levels and reduce losses.
Again, SalesPlay offers detailed sales analytics, aiding in data-driven decision-making. Another thing is its user-friendly interface facilitates ease of use and employee training. Moreover, it supports multiple payment methods, adapting to customer preferences.
We can’t forget that SalesPlay's scalability and integration options make it an ideal choice for businesses seeking growth and efficiency in Vietnam's dynamic market.
As you can see, SalesPlay is not an option, but it is a necessity for your business in Vietnam to stay tuned in the realm of Vietnam businesses.
In the bustling streets of Vietnam's urban centers, a digital revolution is quietly unfolding. While the nation surges into the digital age, businesses are rapidly adapting to modern demands. Amidst this transformation, an extraordinary aspect of Vietnam's economy remains deeply rooted in tradition. Discover the enchanting blend of old and new, where innovation thrives alongside age-old craftsmanship. In over 5,000 villages, traditions like incense stick and fishing basket crafting endure, with some contributing to a billion-dollar export program. Explore this unique setting, witnessing the intricate process of traditional craftwork and the enduring legacy of Vietnam's artisans.
