How PayPeak Solutions Boosted Merchant Sign-Ups by 40% with SalesPlay’s White-Label POS | Case Study

SalesPlay
Sep 29 2024

PayPeak Solutions is a San Francisco-based payment processor. It serves US merchants in retail, hospitality, and small businesses. The company aimed to grow transaction volumes and merchant sign-ups. Led by CEO Ryan Carter, PayPeak partnered with SalesPlay White-Label POS Program. They launched a branded POS solution. This drove growth and loyalty.

 

Handsome mature man in formalwear holding a smartphone, representing PayPeak Solutions’ US partnership with SalesPlay White-Label POS to drive merchant growth and loyalty.

Challenges Before Partnering with SalesPlay

PayPeak faced issues in the competitive US market.

 

  • Digital payment adoption was slow. Small merchants lacked affordable POS software.
  • Multiple devices were needed. POS and payment terminals increased costs.
  • Integration was tricky. Systems didn’t sync, causing delays.
  • Merchant churn was high. Competitors offered simpler solutions.
  • Cross-sell options were limited. Fragmented systems blocked new services.

Solution

PayPeak partnered with SalesPlay to launch PayPeak POS. The white-label solution integrated with their payment gateway. It streamlined merchant operations.

 

  • It unified sales and payments. One platform handled everything.
  • Offline mode ensured reliability. Transactions worked without internet.
  • It supported local needs. English and Spanish interfaces were included.
  • Multi-currency options helped. USD and CAD suited cross-border trade.
  • Subscriptions started at USD 30/month. This created recurring revenue.
  • Analytics and CRM tools added value. PayPeak cross-sold marketing services.
  • SalesPlay’s support was 24/7. Issues were resolved via phone or chat.

SalesPlay provided APIs and training. PayPeak deployed in three weeks.

Outcomes

The SalesPlay White-Label POS Program transformed PayPeak’s business.

 

  • Merchant sign-ups grew 40%. New clients joined within 12 months.
  • Transaction volumes rose. Unified systems boosted usage by 35%.
  • Merchant loyalty strengthened. Churn dropped due to simplicity.
  • Created new cross-sell opportunities (loans, value-added fintech services). 
  • Operations improved. Support queries fell by 80%.

 

Senior businesswoman working together with young colleagues, representing PayPeak Solutions’ US partnership with SalesPlay White-Label POS to boost merchant growth and loyalty

 

“SalesPlay White-Label POS changed our game. It grew our merchant base. Our POS increased payments and opened new services. SalesPlay’s support was awesome.”

                                                                             – Ryan Carter, CEO, PayPeak Solutions

Want to grow sign-ups like PayPeak Solutions?

Discover SalesPlay White-Label POS Program.

 

Visit SalesPlay website or contact us today!