PayPeak Solutions is a San Francisco-based payment processor. It serves US merchants in retail, hospitality, and small businesses. The company aimed to grow transaction volumes and merchant sign-ups. Led by CEO Ryan Carter, PayPeak partnered with SalesPlay White-Label POS Program. They launched a branded POS solution. This drove growth and loyalty.

Challenges Before Partnering with SalesPlay
PayPeak faced issues in the competitive US market.
- Digital payment adoption was slow. Small merchants lacked affordable POS software.
- Multiple devices were needed. POS and payment terminals increased costs.
- Integration was tricky. Systems didn’t sync, causing delays.
- Merchant churn was high. Competitors offered simpler solutions.
- Cross-sell options were limited. Fragmented systems blocked new services.
Solution
PayPeak partnered with SalesPlay to launch PayPeak POS. The white-label solution integrated with their payment gateway. It streamlined merchant operations.
- It unified sales and payments. One platform handled everything.
- Offline mode ensured reliability. Transactions worked without internet.
- It supported local needs. English and Spanish interfaces were included.
- Multi-currency options helped. USD and CAD suited cross-border trade.
- Subscriptions started at USD 30/month. This created recurring revenue.
- Analytics and CRM tools added value. PayPeak cross-sold marketing services.
- SalesPlay’s support was 24/7. Issues were resolved via phone or chat.
SalesPlay provided APIs and training. PayPeak deployed in three weeks.
Outcomes
The SalesPlay White-Label POS Program transformed PayPeak’s business.
- Merchant sign-ups grew 40%. New clients joined within 12 months.
- Transaction volumes rose. Unified systems boosted usage by 35%.
- Merchant loyalty strengthened. Churn dropped due to simplicity.
- Created new cross-sell opportunities (loans, value-added fintech services).
- Operations improved. Support queries fell by 80%.

“SalesPlay White-Label POS changed our game. It grew our merchant base. Our POS increased payments and opened new services. SalesPlay’s support was awesome.”
– Ryan Carter, CEO, PayPeak Solutions
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