VeldSync Solutions is a Johannesburg-based ERP reseller. It serves South African SMEs in retail, food and beverage, and services. The company aimed to improve ERP adoption. Led by CEO Kabelo Mokoena, VeldSync partnered with SalesPlay White-Label POS Program. They launched a branded POS solution. This enhanced their ERP and drove revenue.
Challenges Before Partnering with SalesPlay
VeldSync faced hurdles in South Africa’s SME market.
- ERP POS modules were basic. They only processed transactions.
- Advanced features were missing. Loyalty, promotions, and e-commerce weren’t included.
- Industry tools were absent. Restaurants needed table management. Retail needed discounts.
- Integration gaps caused errors. External POS didn’t sync with ERP.
- Operations were inefficient. Stock mismatches hurt merchants.
- Customer engagement was low. Loyalty wasn’t tied to sales.
- Upsell options were limited. Revenue came only from ERP licenses.
Solution
VeldSync partnered with SalesPlay to launch VeldSync POS. The white-label solution integrated with their ERP. It added features for SMEs.
- It unified POS and ERP. Data synced in real-time.
- Loyalty programs boosted sales. Merchants offered rewards.
- Promotions were simple. Retailers managed discounts easily.
- Inventory dashboards tracked stock. Alerts avoided shortages.
- Industry tools helped. Restaurants got table management. Retail got promotions.
- E-commerce platforms integrated. Online and offline sales synced.
- Offline mode ensured reliability. It worked during outages.
- Subscriptions started at ZAR 200/month. This created revenue.
- Analytics and CRM enabled upselling. VeldSync offered premium services.
- SalesPlay’s support was 24/7. Phone and WhatsApp fixed issues.
SalesPlay provided APIs and training. VeldSync deployed in three weeks.
Outcomes
The SalesPlay White-Label POS Program transformed VeldSync’s business.
- Clients gained a modern POS. Adoption and satisfaction improved.
- Recurring revenue grew. Subscriptions and add-ons increased income.
- Client loyalty strengthened. The ERP ecosystem was enhanced.
- VeldSync stood out. They became a full-service provider.
- Churn to third-party POS dropped. Seamless integration kept clients.
- The solution was reliable. It met South African SME needs.
- SMEs found an affordable option. It was cost-effective and powerful.
“SalesPlay’s POS program was a breakthrough. A Johannesburg cafe had stock errors. VeldSync POS synced inventory and added loyalty. SalesPlay’s support was outstanding.”
– Kabelo Mokoena, CEO, VeldSync Solutions
Want to enhance your ERP like VeldSync Solutions?
See SalesPlay White-Label POS Program.
Visit SalesPlay website or contact us today!
