SwissSync Solutions is a Zurich-based system provider. It offers e-commerce, Online Ordering and loyalty solutions to Swiss retailers and hospitality businesses. The company aimed to unify sales channels and boost engagement. Led by CEO Lukas Müller, SwissSync partnered with SalesPlay White-Label POS Program. They launched a branded POS solution. This drove adoption and revenue.
Challenges Before Partnering with SalesPlay
SwissSync faced issues in Switzerland’s digital market.
- Systems were separate. POS, e-commerce, and loyalty didn’t sync.
- Integration gaps caused errors. Data mismatches led to downtime.
- Stock discrepancies hurt sales. Overselling frustrated merchants.
- Customer data was fragmented. Personalized marketing was limited.
- Loyalty programs were weak. They weren’t tied to POS transactions.
Solution
SwissSync partnered with SalesPlay to launch SwissSync POS. The white-label solution integrated with their platforms. It unified sales and engagement.
- It synced online and offline sales. One dashboard managed everything.
- Inventory tracking was real-time. Alerts prevented stockouts.
- Loyalty tools boosted engagement. Rewards tied to transactions.
- It supported local needs. German, French, and Italian interfaces helped.
- Multi-currency options suited tourists. CHF and EUR were included.
- Subscriptions started at CHF 25/month. This added recurring revenue.
- Analytics drove marketing. SwissSync cross-sold premium services.
- SalesPlay’s support was 24/7. Issues were fixed via phone or chat.
SalesPlay provided APIs and training. SwissSync deployed in four weeks.
Outcomes
The SalesPlay White-Label POS Program transformed SwissSync’s business.
- 30–50% increase in merchant adoption and engagement.
- Reduced stock mismatches and order errors by 40%.
- Strengthened merchant loyalty due to fully integrated POS + loyalty + online ordering.
- Created new recurring revenue streams from POS subscriptions and loyalty add-ons.
- Provided 360° customer insights for better marketing and upselling opportunities.
- Delivered a more reliable, localized, and integration-friendly solution, minimizing technical issues for merchants.
“SalesPlay White-Label POS program was transformative. It let us connect merchant online and offline sales. SwissSync POS raised engagement and income. SalesPlay’s support was stellar.”
– Lukas Müller, CEO, SwissSync Solutions
Want to boost engagement like SwissSync Solutions?
Explore SalesPlay’ White-Label POS Program.
Visit SalesPlay website or contact us today!
