MyTech Solutions is a Kuala Lumpur-based hardware distributor. It supplies POS devices to Malaysian retailers, restaurants, and SMEs. The company aimed to increase sales and create recurring revenue. Led by CEO Amirah Tan, MyTech partnered with SalesPlay White-Label POS Program. They launched a branded POS software solution. This drove growth and streamlined merchant operations.
Challenges Before Partnering with SalesPlay
MyTech faced hurdles in Malaysia’s competitive market.
- POS hardware lacked software. Merchants needed affordable, feature-rich POS solutions.
- High software costs hurt sales. Retailers avoided expensive subscriptions.
- Integration was complex. Hardware didn’t sync with payment or inventory systems.
- Connectivity issues were common. Unreliable internet disrupted transactions.
- Recurring revenue was low. MyTech relied on one-time hardware sales.
Solution
MyTech partnered with SalesPlay to launch MyTech POS. The white-label software integrated with their hardware. It offered robust features for SMEs.
- It provided full POS functionality. Merchants managed sales and inventory.
- It integrated with mobile payment platforms. Transactions were seamless.
- Offline mode ensured reliability. Sales continued during internet outages.
- Multi-language support helped. English, Malay, and Mandarin were included.
- Multi-currency options suited tourists. MYR and USD were supported.
- Subscriptions started at MYR 100/month. This built recurring revenue.
- SalesPlay’s support was 24/7. Phone and WhatsApp resolved issues fast.
SalesPlay provided APIs and training. MyTech deployed the solution in two weeks.
Outcomes
The SalesPlay White-Label POS Program transformed MyTech’s business.
- Sales grew by 25%. Merchants adopted the integrated POS solution.
- Recurring revenue emerged. Subscriptions added steady income.
- Merchant operations improved. Integration cut transaction errors by 30%.
- Customer loyalty and stickiness grew. Merchants relied on MyTech’s full ecosystem of hardware, software, and support.
- MyTech gained a new market. SMEs adopted the affordable POS.
"SalesPlay white-label POS software changed our business. It helped us sell more hardware and create our own POS ecosystem. MyTech added steady income with subscriptions. SalesPlay’s support was great”
– Amirah Tan, CEO, MyTech Solutions
Want to boost sales like MyTech Solutions?
Explore SalesPlay White-Label POS Program.
Visit SalesPlay website or contact us today!
